Scottish Power becomes latest energy firm to up prices

Scottish Power has become the latest energy company to raise its prices as splits appear in the Coalition over whether to roll back green taxes. Deputy Political Editor Chris Ship reports: ScottishPower will raise the average prices of its duel fuel bills ...

Scottish Power to raise prices by 8.6% from 6 December

Scottish Power has announced a price rise of 8.6% for dual-fuel energy bills from 6 December. The company said it would increase gas prices by 8.5% and electricity prices by 9%. The move comes amid political wrangling over the issue of energy ...

Scottish Power to pay $13.7 million fine for bad sales

One of the UK's so-called ‘Big 6'energy companies, which hold a monopoly over electricity and gas pricing, Scottish Power will pay $13.7 million (£8.5 million) out to customers after Britain's energy watchdog exposed sneaky sales tactics.

Scottish Power to pay £8.5m for mis-selling – are you due a share?

Scottish Power is sending letters to 336,000 households who ... and factors in your usage and postcode. Though right now, people should urgently consider locking in cheap prices with a fixed tariff to beat the price hikes." Energy Secretary Ed Davey ...

Scottish Power ordered to pay £8.5m for misleading customers

Scottish Power has been ordered to pay out £8.5m by the energy regulator after customers were misled by the company's doorstep and telesales agents. The energy provider apologised "unreservedly" after Ofgem found adequate processes were not in place to ...

Scottish Power agrees to pay out £8.5m for misleading consumers

Scottish Power has agreed to pay out £8.5m after an investigation by the UK energy regulator found the company had misled customers. The fine comes ahead of an expected announcement of increases in tariffs by Scottish Power and the remainder of the “big ...

Scottish Power Fined £8.5 Million After Mis-selling Probe

Energy giant Scottish Power is to pay £8.5 million to customers after an investigation by regulator Ofgem found that the group provided misleading information through its doorstep and telesales agents. The watchdog said that, between October 2009 and ...

Scottish Power to pay customers £8.5 million for mis-selling

Watchdog Ofgem said on Tuesday that Iberdrola's Scottish Power did not appropriately monitor its doorstep and telephone sales agents, which led to the misleading information being given - a breach of its marketing licence conditions. The money ...

Consultation outcome: Smart meters: draft amendments to supply licence conditions for domestic and non-domestic markets

By HM Government

Updated: Government response published.

The government is seeking views on a number of proposed changes to Supply Licence conditions, including amendments clarifying the policy position and amendments resulting from the change in the completion date for the smart metering roll-out from 31 December 2019 to 31 December 2020. This consultation is set out in Part 2 of this document, with the draft licence conditions that would give effect to these proposed changes set out in Annex 4 to Parts 1 and 2. This consultation has two closing dates: section (i) closes on 19 November 2013; and sections (ii) and (iii) close on 3 December 2013.

Consultation outcome: Licence conditions for non-domestic smart metering issues

By HM Government

Updated: Government response published.

Part 1 of this document contains the government's response to its 1 July 2013 open letter consultation on rules governing smart and advanced metering in the non-domestic market. The government is now seeking views on draft, amended licence conditions set out in Annex 4 to Parts 1 and 2 of the document that give effect to the government's decisions following the open letter consultation. These decisions include confirmation that the date to which advanced electricity and gas metering may be installed at smaller non-domestic premises, and not replaced before the end date for the roll-out, will be extended to 5 April 2016. Any contractual arrangements providing for continued installation of advanced metering after 5 April 2016 and until the roll-out completion date will need to be in place at that point.

Consultation outcome: Domestic market: licence conditions to implement the EU Energy Efficiency Directive provisions on consumer access to consumption and export data from smart meters

By HM Government

Updated: Government response published.

The government is seeking views on draft licence conditions that would give effect to the government's implementation of the EU Energy Efficiency Directive requirements for domestic consumers to have easy access to 24 months of daily, weekly, monthly and annual historical consumption data, and to have export data (where it is recorded) made available in an easily understandable format. This consultation is set out in Part 3 of this document, with the draft licence conditions set out in Annex 2 to Part 3. These licence conditions also include drafting to give effect to the government's decision that non-domestic consumers with smart meters should have an equivalent right to minimum access to data as those with advanced meters.

Scottish Power to pay customers £8.5m after Ofgem probe

Scottish Power is to pay customers £8.5m after an investigation by industry regulator Ofgem into its doorstep and telephone selling. Ofgem said customers were misled during sales approaches due to Scottish Power's failure to "adequately train ...

Ofgem orders Scottish Power to pay customers £8.5m for giving them 'misleading information'

Energy giant Scottish Power has been ordered to pay £8.5 million in compensation to its customers after an investigation by regulator Ofgem found the group gave misleading information through its doorstep and telesales agents. The watchdog said that ...

Scottish Power customer seeks "other" explanation after switching

I switched gas and electricity supplier in July from Scottish Power to Sainsbury's Energy. I provided the meter readings as requested by Sainsbury's Energy, and then went on holiday. I received an estimated final bill from Scottish Power that contained ...