SSE has confirmed it will end automatic contract rollovers for small businesses from April 2014. Whilst this is a welcome move by SSE, parent company of Scottish Hydro, Southern Energy and Swalec, it is a shame this hasn't happened sooner.
The company's decision follows those made by British Gas and RWE npower to end the process.
SSE said it would also, from 2014, extend its existing micro-business back-billing commitment to cover small businesses – this means they will not be back-billed beyond 12 months, where SSE's error has led to underpayment.
Friday, August 16, 2013
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